Refund Policy – RajBDShop.com
At RajBDShop.com, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
1. Eligibility for Refunds
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Refund requests must be made within 7 days of receiving your order.
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To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.
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Items that are damaged due to customer mishandling or used cannot be refunded.
2. Non-Refundable Items
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Gift cards, downloadable products, and personalized items are not eligible for refunds.
3. How to Request a Refund
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Contact us via email: info@rajbdshop.com or through our contact page with your order number and reason for the refund.
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Our support team will review your request and respond within 2 business days.
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If approved, you will receive instructions on how to return the product.
4. Refund Process
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed to your original payment method within 7–10 business days.
5. Exchanges
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Currently, we only process refunds. For exchanges, please place a new order and return the original product for a refund.
6. Shipping Costs
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Shipping costs for returning the product are the responsibility of the customer, unless the item is defective or damaged on arrival.
7. Contact Us
If you have any questions about refunds or our policy, please contact us:
Email: info@rajbdshop.com
Phone: +8801773879035
We value your trust and are committed to providing the best service possible.
Need help?
Contact us at {email} for questions related to refunds and returns.